A year ago Giacom proudly turned into one of the primary actually step three vendors having Sophos in the united kingdom. I caught up having Robert Marchant of Tinder Firm on their connection with changing Sophos licences over to Giacom.
Tinder Organization try a they service business supplying telecoms, They devices, community structure and much more to various people. We have been a Giacom 
spouse for more than five years.
Big! Any questions i have will always responded rapidly, and Giacom’s degree resources had been massively great for the provider team. Our Membership Director Samantha Fleming indicated all of us toward Giacom’s training webinars, which are easy and simple so you can breakdown.
Economically we’re really proud of the easy pick purchase processes and monthly deals. Such as for instance, Sophie Rea from the finance class might have been very useful from inside the in order for our bills always line-up with your commission operates. Also we now have never had people difficulties with accounts handling, even for example when the an end-affiliate change its business identity your own class manage they very it will not result in people percentage delays – their loans cluster are often bang inside it.
We have been an effective Sophos silver lover for about four years. Very first i checked out a good amount of cybersecurity options and you will Sophos try the top – all of our provider cluster speed they highly.
When Sophos revealed they will be using distributors unlike offering it head in order to you, our Sophos Account Movie director open to sort out the newest switch to have all of us.
Research study: Tinder Agency suggests provisioning Sophos thanks to Giacom
Therefore we was basically install having several other Cloud Provider (CSP) unlike Giacom. Initially i didn’t brain as this CSP had decent online critiques — nonetheless they ended up being a headache! In the 1st 6 months we had products like step 3 some other nonresponsive Account Managers, rate misquotes, borrowing cards not being honoured, licences not-being triggered, and a lot more. Including, a stop-users are prepared more than monthly due to their the Sophos licences, so we was in fact chasing after for it every day – it had been an outright almighty faff!
And when i comprehend inside the Giacom’s publication which they was basically plus Sophos vendors, i got in connection with Samantha to help all of us switch over.
Samantha and you may Sophie was very useful obtaining united states created with Sophos, along with the Sophos Expert group was indeed big having taking us real quotes and you may responding our queries. The lead moments with Giacom are good, in 24 hours or less we could activate our very own Sophos licences — in place of our very own past seller in which we can be wishing weeks.
As well as Giacom’s records try easier and easier to processes. Our very own early in the day Sophos provider had very long and you may complicated pick acquisition versions, but Giacom’s versions is quick and easy in order to fill in.
“Altering our very own Sophos deals out to Giacom features naturally saved all of us some time fret! There isn’t to bother with waiting around for any facts so you’re able to be fixed and i try not to spend time going after responses casual such I did so within my earlier in the day CSP.»
Giacom look after one tech points very quickly. Emma Hadley on Finance group and you will Tracey Seymour in the Sophos Pro people currently manage all of our title agreements, their rate and reliability might have been a good help!
Switching our very own Sophos deals out over Giacom features definitely spared united states time and worry! It’s great comprehending that within 24 hours off filling out a good PO the latest Sophos party commonly turn on your order versus thing. I don’t have to worry about looking forward to any affairs in order to feel resolved and i also cannot waste time going after responses relaxed for example I did so inside my prior CSP.
As well as Giacom features all of us cutting edge toward any kind of our very own product updates otherwise alter. A recent example is when Samantha assisted you disperse the Microsoft 365 licences out over Microsoft’s New Commerce Feel (NCE) and you may wishing all of us towards the NCE speed changes.
By way of Giacom we could render our avoid-profiles very last minute signal ups to Sophos, as there’s absolutely no holding out. Plus, they have a choice of often label or monthly Sophos licences to complement their providers.
Having Sophos and you will Microsoft 365 positively, this service membership is fantastic for. The staff just who You will find spoken to help you usually have small solutions. Samantha usually sees the phone as well as facilitate myself which have issues that are not element of her date-to-go out. I’d a hundred% without a doubt recommend Giacom!
To have a chat to our party about how exactly we can let your own team, identical to i aided Tinder Company, submit this form to help you consult a call straight back.
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In 2020, Giacom, DWS and you will Connection Road turned into an element of the same selection of companies, combining three route best choices – telecoms, cloud software services and affect battery charging.